Store Policy

Here at Marie et Bernie we started with a dream that came true in 2020. We are committed to our pledge of operating the most socially responsible Online Sustainable Product Store & Refill Station. Our goal has always been to provide an opportunity for people to engage and contribute to a more ethical and eco-friendly consumer initiative.

We founded Marie et Bernie with the understanding of giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to these values, knowing that better service equals loyal customers.

 

Shipping & Packaging

How We Responsibly Do It

We use a variety of options to sustainably ship our items from our doors to yours. 


Reusing and recycling. Reducing and Up-cycling. We are here to make a smaller carbon footprint, yet a large one in environmental awareness.

How we sustainably ship & pack:  

  • Biodegradable gloves used in packing and preparation 

  • Reusable cardboard, amber & clear glass containers

  • Biodegradable Green Bubble Wrap

  • Recycled Shredded Packing Paper

  • Paper Packing Tape

  • Biodegradable Packing Peanuts (Corn Starch)

  • USPS Flat Rate Boxes (made with sustainable materials)

If you have any ideas on how we can further lessen our carbon footprint, please contact us with ideas and opportunities. 

 

Returns

Stuff happens, we get it.


If there is an issue with your item or it is damaged during shipping, please contact us so that we may rectify the situation.


We will assess each situation individually and make sure you receive the best customer care by our Marie et Bernie team.

 

323-347-1903

©2020 by Marie et Bernie